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Reward card not received

Newbie
Posts: 1
Registered: ‎20-07-2020

Reward card not received

I wondered if anybody could help, please? I've had my router up and running for a month now, but have not yet received an email confirmation with the reward card link. I can see this is supposed to be sent within 10 working days from other threads.

Any help or advice would be greatly appreciated.

Already a little concerned with the service to date, as we had to purchase our own router as the plusnet one never arrived and I needed it to work from home urgently. Thank you!