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Reward card email

harrietor89
Interested
Posts: 2
Registered: ‎21-10-2019

Reward card email

After signing up for Plusnet broadband on the 22nd August I never received any email to claim my reward card. Can someone help me with this? Thank you!

3 REPLIES 3
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,966
Thanks: 629
Fixes: 176
Registered: ‎27-04-2007

Re: Reward card email

Hi there, our records show that the email has been sent to you on 10/9/19 but we can deal with this another way for you. Can you drop us a reply back to the ticket I've opened on your account? https://www.plus.net/wizard/?p=view_question&id=195359864 Let me know here when you have and we can then claim it on your behalf. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
harrietor89
Interested
Posts: 2
Registered: ‎21-10-2019

Re: Reward card email

Thanks, I had been checking my spam folder during this time so I don't know what happened to the email.

I have replied to the ticket now.

Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: Reward card email

Hi @harrietor89 I've had the reward offer redeemed on your behalf. This should be with you in the next 30 days.