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Reward card Email - Did not recieve it, How do i claim?

OCDFerris
Newbie
Posts: 1
Registered: ‎14-10-2019

Reward card Email - Did not recieve it, How do i claim?

Seems I am another victim of the vanishing Reward Card email. I have checked the PlusNet email and all emails are collated there, but nothing about a Reward card. Please can you resend the email or manually sent the reward card.

 

Many thanks

1 REPLY 1
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,227
Thanks: 238
Fixes: 52
Registered: ‎22-01-2018

Re: Reward card Email - Did not recieve it, How do i claim?

Hello @OCDFerris,

 

Thanks for getting in touch and I am sorry to hear you haven't received an email to claim your reward card. I have looked into this and can see that this has been claimed today and will be with you in the next 30 days.

 

I am sorry for any inconvenience this has caused.

 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM - Sheffield Team
 Plusnet Help Team