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Reward Email Not Received

Benr
Newbie
Posts: 2
Registered: ‎04-10-2019

Reward Email Not Received

Hi,

I have not received the £75 reward email when i setup 29/08/2019 but ive still not received any information on the reward card.

1 REPLY 1
JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 76
Registered: ‎06-08-2018

Re: Reward Email Not Received

Hi @Benr,

 

I'm sorry you haven't received the claim email. I've checked our cashback provider's system and it is showing as sent on 4th September a 12:02am. To save time, I've filled out the claim form on your behalf using the details to your account with us, that's been accepted and the reward card should be with you in the next 30 days. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team