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Reward Card amount Incorrect

TAD1
Newbie
Posts: 1
Registered: ‎12-05-2019

Reward Card amount Incorrect

I have just received my Purecard reward card after signing up to broadband with yourselves. I was very disappointed to see the amount was wrong once activated. The amount advertised on the link I followed was £70. The purecard sent has on £30 on it? What is going on!?

2 REPLIES 2
adamh1989
Hooked
Posts: 5
Registered: ‎08-05-2019

Re: Reward Card amount Incorrect

Ring up customer service
Beyhive
Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Reward Card amount Incorrect

Hi @TAD1

Thank you for getting in touch.

 

We have various offers running at the same time, some through ourselves and others through affiliates that are changing all the time. Every offer has a specific code that automatically gets placed against an account once an offer is chosen.

 

I have opened a ticket on your account to specifically discuss your cashback offer. Please click here to view my response.

 

Feel free to get back on touch with us with any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team