Retrning a router

[#1]

Having come back off holiday I have received a router in spite of cancelling the order. Where do I send the router back to?

[#2]

Hi there @goldeneaglessea,

Thanks for getting in touch with us.

I'm sorry to hear you have received your router despite cancelling your account, I'd like to point your attention to this ticket thread here.

I hope this provides a further explanation on why you have that router and the next steps.

Thanks.

[#3]

If I could ever get thoughon your phone line Mads I woudl have no reason to come here. If I cannot get an address here I will just send it to whatever address I find for plus net. 

[#4]

Hey @goldeneaglessea,

There is currently a 3 minute queue for the Customer Options team which you can reach on 0800 013 2632. I have provided a further support ticket on the status of your account here, a copy of it has also been sent to the email address associated with your account. 

Thanks.