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Restrictions

Seafort
Grafter
Posts: 25
Thanks: 2
Registered: ‎08-02-2020

Restrictions

Hi im 3 days late paying my bill, i was wondering if someone could help as it does state i have 14 days to pay before restrictions are put in place. Thanks.
2 REPLIES 2
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Restrictions

Moderators Note
This topic has been moved from ADSL Broadband to Accounts / Billing.
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LordFoul
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 779
Fixes: 32
Registered: ‎06-08-2018

Re: Restrictions

Hi @Seafort,

 

Thanks for getting in touch, I appreciate your query.

 

Can you advise if you are having any difficulties with payment so I can advise further. If you have a live Direct Debit in place then restrictions are not ordinarily placed until day 14 of late payment.

 

Thanks - LF