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Restriction on account even after payment
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Restriction on account even after payment
05-02-2012 12:05 PM
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I paid the outstanding bill on my account upper week and the payment has been deducted from my account on 3/2/12. In spite of this I'm still getting texts that I've not paid and limitation on my account. After getting the latest text this morning I logged into my account only to be met with a message that my account has been deactivated because of unpaid bill. This is annoying and frustrating. I've paid, u guys have taken the payment so whatis the problem. More annoying is the fact that I spent virtually all my call credit waiting to speak to someone on the customer care service. I am hugely disappointed.
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Re: Restriction on account even after payment
06-02-2012 12:47 PM
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I have sent a PM to Matt to have a look.
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Re: Restriction on account even after payment
06-02-2012 1:23 PM
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Hi tteeydoc,
We did have an issue with this here, but that's since been resolved. Are you still seeing this?
Jojo
Edit: Changed broken link. Thanks Peter.
We did have an issue with this here, but that's since been resolved. Are you still seeing this?
Jojo
Edit: Changed broken link. Thanks Peter.
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Re: Restriction on account even after payment
06-02-2012 1:26 PM
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Jo your URL has got a bad - sign in it
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