Restricted again
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Restricted again
18-03-2019 4:23 PM
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Just thought I'd let you know that i'm restricted again...
I thought this problem was fixed
Re: Restricted again
18-03-2019 5:14 PM
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Hi @Menace65
I'm sorry to hear that your account has been restricted prematurely. I have removed the restrictions for you now. Therefore you should have full access to your services.
I'm afraid as it stands this issue is still unresolved, but we hope to have a fix rolled out soon. In the meantime we are happy to support you on here.
Re: Restricted again
18-03-2019 5:27 PM - edited 18-03-2019 5:29 PM
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Re: Restricted again
18-03-2019 5:57 PM
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Connecting to failed billing......
I'm off to bed
Goodnight
Re: Restricted again
18-03-2019 6:28 PM
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see you next month
Re: Restricted again
18-03-2019 6:42 PM - edited 19-03-2019 10:32 AM
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Re: Restricted again
18-03-2019 7:37 PM - edited 19-03-2019 10:31 AM
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Lift the restrictions, I can't get to the ack and continue web page, due to your crappy server setup, how many companies do you know that block their own customers.
I know I should pay my bill on time, but as you know times are hard, even I would work for plusnet, to make ends meet!
@Satss lied to me. about lifting restrictions, if I don't get to watch any TV tonight, god help you plusnet....
Moderator's note by Dick (Strat): Tag fixed.
Re: Restricted again
18-03-2019 8:17 PM
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I shall seek compensation for lack of a fully functional internet service. if I don't have a fully functional internet service by 5pm tomorrow evening, then I expect you to deduct a day from my bill. and if not by the following day then two days, then three ect..
You stress me out
Re: Restricted again
19-03-2019 9:53 AM
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Hi @Menace65
Thanks for coming back to us.
I've checked your connection today and you're showing as being online with no issues.
How are things looking from your side?
Best wishes
Dave
Re: Restricted again
19-03-2019 10:30 AM
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Thanks to the member of staff who removed the restriction, I won't mention thier name.
See you next month!
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