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Response? Question #38890930
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Response? Question #38890930
18-01-2011 7:35 PM
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I raised a ticket Question #38890930 on the evening of 16.01.2011 regarding supposedly exceeding my usage allowance. I have not yet had a response. When I first log in to the Member Centre there is a banner at the top of the page that says "Our Support Team have responded to your question" but when I look on the Help Assistant page it still says "Awaiting Support Team answer". I am eager to view the response if a member of the Plusnet Team could help. Thanks.
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Re: Response? Question #38890930
18-01-2011 8:04 PM
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Have a look in Closed Questions - they may have pressed the wrong button
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Re: Response? Question #38890930
18-01-2011 8:10 PM
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Nope, still listed in open questions as awaiting answer, it's not in closed questions.
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Re: Response? Question #38890930
19-01-2011 10:08 AM
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Re: Response? Question #38890930
19-01-2011 8:07 PM
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Thanks Adam, yes, when I checked this morning the reply was there. I have added further comments and am awaiting a reply to those. Thanks again.
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