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Renewal Price?

joecool
Rising Star
Posts: 140
Fixes: 1
Registered: ‎03-08-2007

Renewal Price?

Hi just renewed my contract for 18 mths & noticed the price is £23.99 not £22.99 as my reminder email offered & is still available on site also. Just wondered if anything else added I missed? Appreciate any help
5 REPLIES 5
Baldrick1
Moderator
Moderator
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Registered: ‎30-06-2016

Re: Renewal Price?


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punkpreacher
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: ‎05-08-2021

Re: Renewal Price?

I have just upgraded to Fibre for £21.50 pm. Only to be told by notification email that it would be £41.70! is this something I should be worried about, or is it just a standard message?

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Renewal Price?

Thanks a lot for getting in touch @joecool, I'm not sure why that's happened to be honest, first time I've seen something like that. 

not to worry, I've just amended the discounts on your account to reflect the deal that you signed up on. Smiley Let me know if you have any further issues tomorrow when your bill is produced. 

 Adam
 Plusnet Help Team - Leeds
joecool
Rising Star
Posts: 140
Fixes: 1
Registered: ‎03-08-2007

Re: Renewal Price?

Your help is much appreciated
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Renewal Price?

You're more than welcome, feel free to get in touch if you need anything else. Smiley 

 Adam
 Plusnet Help Team - Leeds