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Remove restrictions

Dbradley23
Newbie
Posts: 2
Registered: ‎15-02-2019

Remove restrictions

‎15-02-2019 8:16 PM

Having usual problem with restrictions on my account when there shouldn’t be restrictions.

Can this be removed?
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OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Remove restrictions

‎15-02-2019 9:30 PM

Hi Dbradley23@

 

I have tried to find your account with the email address and username assigned to your forum profile but there doesn't appear to be an account.

 

Please feel free to PM your account username.

 

Alternatively PM or DM via Facebook and Twitter as this way it is easier to reach your response.

 

Kind Regards

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Dbradley23
Newbie
Posts: 2
Registered: ‎15-02-2019

Re: Remove restrictions

‎15-02-2019 11:27 PM

I have PM’d you
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dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Remove restrictions

‎16-02-2019 7:41 AM


Moderators Note


This topic has been moved from Fibre to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Remove restrictions

‎16-02-2019 3:33 PM

Thank you for getting back to us @Dbradley23. I have raised a ticket on your account in regards to the partial restrictions you are currently seeing on how to get past these which can be found here.
If there's anything else we can help you with moving forwards please do let us know.

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