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Remove Static IP

davids1
Hooked
Posts: 9
Thanks: 1
Registered: ‎18-09-2019

Remove Static IP

I'd like to remove the static IP address from my broadband account. 

I've gone to Add-Ons and attempted to remove the bolt on, but the screen just seems to hang - see attached. 

Can you help, please? 

 

3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Remove Static IP


Moderators Note


This topic has been moved from Fibre to My Account/ Billing 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
davids1
Hooked
Posts: 9
Thanks: 1
Registered: ‎18-09-2019

Re: Remove Static IP

Any news on this - still not working? 

Tallowhand
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 14
Fixes: 1
Registered: ‎01-12-2020

Re: Remove Static IP

I have sent you an email asking for confirmation of your request to remove the Static IP, can you please reply to that ticket and we will action this as soon as possible? You can view the ticket here HERE

 Tony Hills
 Plusnet Help Team