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Remove Card Details

tobybenjamin
Newbie
Posts: 1
Registered: ‎08-01-2016

Remove Card Details

Hi is it possible you could delete my debit card details off your system as I am paying by DD. My number is 02921156922.

 

Many thanks

 

Toby

8 REPLIES 8
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Remove Card Details

Sure thing Toby, I've just done that for you now.

 

Anoush

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
victoriabell72
Newbie
Posts: 4
Registered: ‎11-01-2018

Re: Remove Card Details

could you please tell me how to remove card details as I have made a payment that's to be a one off with the card, thank you

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Remove Card Details

Welcome to the community forums @victoriabell72

Making a one-off card payment shouldn't store your card details automatically on your account.

Do you see stored card details when you go here?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
victoriabell72
Newbie
Posts: 4
Registered: ‎11-01-2018

Re: Remove Card Details

yes they are there

 

victoriabell72
Newbie
Posts: 4
Registered: ‎11-01-2018

Re: Remove Card Details

details are still there, I'm not happy about it, I need them removed, how do I do this?Huh

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Remove Card Details

I'll remove them when I'm in the office tomorrow.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
victoriabell72
Newbie
Posts: 4
Registered: ‎11-01-2018

Re: Remove Card Details

thank you I shall check first thing..

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Remove Card Details

Done Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet