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Remove Card Details

tobybenjamin
Newbie
Posts: 1
Registered: 08-01-2016

Remove Card Details

Hi is it possible you could delete my debit card details off your system as I am paying by DD. My number is 02921156922.

 

Many thanks

 

Toby

8 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,339
Thanks: 2,559
Fixes: 414
Registered: 21-04-2017

Re: Remove Card Details

Sure thing Toby, I've just done that for you now.

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
victoriabell72
Newbie
Posts: 4
Registered: 11-01-2018

Re: Remove Card Details

could you please tell me how to remove card details as I have made a payment that's to be a one off with the card, thank you

Plusnet Help Team
Plusnet Help Team
Posts: 8,339
Thanks: 2,559
Fixes: 414
Registered: 21-04-2017

Re: Remove Card Details

Welcome to the community forums @victoriabell72

Making a one-off card payment shouldn't store your card details automatically on your account.

Do you see stored card details when you go here?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
victoriabell72
Newbie
Posts: 4
Registered: 11-01-2018

Re: Remove Card Details

yes they are there

 

victoriabell72
Newbie
Posts: 4
Registered: 11-01-2018

Re: Remove Card Details

details are still there, I'm not happy about it, I need them removed, how do I do this?Huh

Plusnet Help Team
Plusnet Help Team
Posts: 8,339
Thanks: 2,559
Fixes: 414
Registered: 21-04-2017

Re: Remove Card Details

I'll remove them when I'm in the office tomorrow.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
victoriabell72
Newbie
Posts: 4
Registered: 11-01-2018

Re: Remove Card Details

thank you I shall check first thing..

Plusnet Help Team
Plusnet Help Team
Posts: 8,339
Thanks: 2,559
Fixes: 414
Registered: 21-04-2017

Re: Remove Card Details

Done Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team