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Regarding email to claim £75 cashback reward.

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Capslock22
Newbie
Posts: 3
Registered: ‎10-10-2019

Regarding email to claim £75 cashback reward.

Good evening, my Plusnet broadband and phone went live on the 25th of September and, as one or two others have also posted, I have yet to receive the expected email. I have checked my Spam folder and it isn't hiding in there, unless it's disguised as one from the African Prince trying to get $100 million out of Nigeria, of course! Smiley

Thanks, in advance.

5 REPLIES 5
Danielh83
Newbie
Posts: 1
Registered: 4 weeks ago

Re: Regarding email to claim £75 cashback reward.

I'm the same, joined on the 15th of September and still no emai to claim this reward.
If someone can assist with this please.
Plusnet Help Team
Plusnet Help Team
Posts: 14,640
Thanks: 367
Fixes: 104
Registered: ‎27-04-2007

Re: Regarding email to claim £75 cashback reward.

Hi all, 

 

@Capslock22 Records show that we sent the invitation email on 2/10/19. We'll just need you to reply back to a ticket I've opened on your account then I'll be able to claim it for you: https://www.plus.net/wizard/?p=view_question&id=195356027

 

@Danielh83 We see 9/10/19 for yours being sent, here's your ticket link: https://www.plus.net/wizard/?p=view_question&id=195356028

 

Please make sure you reply back here once you've updated the ticket and that will alert me to pick it up. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Capslock22
Newbie
Posts: 3
Registered: ‎10-10-2019

Re: Regarding email to claim £75 cashback reward.

Good evening, and thanks for your reply. I have just this minute responded to the ticket so I am in your hands, or something like that anyway.

Plusnet Alumni (retired) Optimatts
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: Regarding email to claim £75 cashback reward.

Hi there @Capslock22 thanks for getting back to us. I've redeemed the offer on your behalf, which should be with you in the next 30 days.

If this post resolved your issue please click the 'This fixed my problem' button
 Matt L
 Plusnet Help Team
Capslock22
Newbie
Posts: 3
Registered: ‎10-10-2019

Re: Regarding email to claim £75 cashback reward.

Thanks for your prompt attentioin. I'll await the impending shopping trip for useless Christams tat with baited breath. Smiley