Refunds due to no service
I'm due to receive refunds for Loss of service. I've had 2 emails detailing the amounts that I am due, but I can't see the credits anywhere on my account. Where can I see the total credit balance?
Re: Refunds due to no service
13-10-2022 11:24 AM - edited 13-10-2022 11:25 AM
when I was with BT, refunds didn't show on the account online but were included in the next monthly bill.
And this is how it works with us as well