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Refund
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- Plusnet Community
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Refund
01-02-2020 3:52 PM
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I am still being billed incorrectly from when I renewed my contract,and normally have been credited the overpayment around the time that the money is taken from my bank,but not for the month of January.Please investigate,as it's now £20.43 !!
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Re: Refund
03-02-2020 1:11 PM
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Hi @biggles001, thanks for getting in touch. I'm sorry to hear you're latest invoice hasn't been corrected and I've certainly looked into this for you moving forwards. Although I can't confirm the account specifics on the Community Forums I've updated a ticket on your account which can be seen here.
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