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Refund?

Faizan786
Rising Star
Posts: 156
Thanks: 39
Registered: ‎31-05-2015

Refund?

Ive been having internet problems since 7th May and 2 bt engineers later, I received a text saying everything is back up now and showing good in tests, but the line will go up and down until line settles. I was promised a refund when all will be back to normal, but no mention of that in final message to me.
Please pass onto correct department to calculate refund from 7th May to 1st June, ( If everything is ok again, Fingers crossed)
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: Refund?

I can see our Faults team have sorted that for you this afternoon.
Let us know if you have any further issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Faizan786
Rising Star
Posts: 156
Thanks: 39
Registered: ‎31-05-2015

Re: Refund?

Yes, More then happy with response, PN has always looked after me.
Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: Refund?

Glad to hear it Smiley
Let us know if you have any further issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Faizan786
Rising Star
Posts: 156
Thanks: 39
Registered: ‎31-05-2015

Re: Refund?

Yes, My oldest wants to go Alton Towers, but I'm not keen on breaking my legs.
Community Veteran
Posts: 6,320
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: Refund?

Shocked Grin
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
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