cancel
Showing results for 
Search instead for 
Did you mean: 

Refund?

Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Refund?

Ive been having internet problems since 7th May and 2 bt engineers later, I received a text saying everything is back up now and showing good in tests, but the line will go up and down until line settles. I was promised a refund when all will be back to normal, but no mention of that in final message to me.
Please pass onto correct department to calculate refund from 7th May to 1st June, ( If everything is ok again, Fingers crossed)
5 REPLIES 5
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Refund?

I can see our Faults team have sorted that for you this afternoon.
Let us know if you have any further issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Refund?

Yes, More then happy with response, PN has always looked after me.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Refund?

Glad to hear it Smiley
Let us know if you have any further issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Refund?

Yes, My oldest wants to go Alton Towers, but I'm not keen on breaking my legs.
w23
Pro
Posts: 6,347
Thanks: 96
Fixes: 4
Registered: ‎08-01-2008

Re: Refund?

Shocked Grin
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.