Refund still not processed
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Refund still not processed
07-03-2021 2:27 PM
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Re: Refund still not processed
07-03-2021 5:42 PM
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From what I can see we sent a cheque back in July last year.
For the reasons I advised on the ticket Here at the time, we couldn't refund it to your bank account I'm afraid. I understand we've since then tried to refund to your bank but this isn't something we'd be able to do I'm afraid.
Let me know if you've not received it so we can stop the cheque and issue another.
Re: Refund still not processed
13 hours ago
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Re: Refund still not processed
11 hours ago
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No worries @reisee1997, the cheque is valid for up to 12 months so please do get back to us here if you find the cheque uncashable and we can get a new one organized for you.
Cheers.
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