cancel
Showing results for 
Search instead for 
Did you mean: 

Refund of LRS if leaving because of price increase

jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Refund of LRS if leaving because of price increase

Plusnet may possibly try to tell you you can't have a pro-rata refund of LRS if you leave because of the forthcoming price increases.

BT has been told by OFCOM it must give a refund: https://www.theguardian.com/money/2017/feb/22/bt-refuses-refund-prepaid-line-rental-cancel-service

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
2 REPLIES 2
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Refund of LRS if leaving because of price increase

Mav
Moderator
Moderator
Posts: 22,371
Thanks: 4,725
Fixes: 514
Registered: ‎06-04-2007

Re: Refund of LRS if leaving because of price increase

Moderator's note

Locked in favour of Oldim's link above.

 

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still