cancel
Showing results for 
Search instead for 
Did you mean: 

Refund of LRS if leaving because of price increase

Community Veteran
Posts: 26,678
Thanks: 900
Fixes: 10
Registered: 10-04-2007

Refund of LRS if leaving because of price increase

Plusnet may possibly try to tell you you can't have a pro-rata refund of LRS if you leave because of the forthcoming price increases.

BT has been told by OFCOM it must give a refund: https://www.theguardian.com/money/2017/feb/22/bt-refuses-refund-prepaid-line-rental-cancel-service

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Refund of LRS if leaving because of price increase

Moderator
Moderator
Posts: 18,074
Thanks: 2,617
Fixes: 192
Registered: 06-04-2007

Re: Refund of LRS if leaving because of price increase

Moderator's note

Locked in favour of Oldim's link above.

 

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still