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Refund of LRS if leaving because of price increase

Community Veteran
Posts: 26,718
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Registered: 10-04-2007

Refund of LRS if leaving because of price increase

Plusnet may possibly try to tell you you can't have a pro-rata refund of LRS if you leave because of the forthcoming price increases.

BT has been told by OFCOM it must give a refund: https://www.theguardian.com/money/2017/feb/22/bt-refuses-refund-prepaid-line-rental-cancel-service

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
2 REPLIES
Community Veteran
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Registered: 15-06-2007

Re: Refund of LRS if leaving because of price increase

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Registered: 06-04-2007

Re: Refund of LRS if leaving because of price increase

Moderator's note

Locked in favour of Oldim's link above.

 

Forum Moderator and Customer
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