Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Refund for downtime
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Refund for downtime
Refund for downtime
24-06-2016 2:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I first reported a problem with my line back in early March this year, it turned out to be a damaged line which needed to be replaced. I have been waiting since then to get it fixed and the problem has only just been resolved this week. Since March the phone went off when it rained, so I could not make or receive calls. The broadband speed also went down to as low as 0.2mbps, which made it unusable and often dropped the connection altogether. During this time I have been paying full price for phone/broadband and wonder if I would be entitled to a refund for the downtime and inconvenience I have experienced?
Message 1 of 3
(785 Views)
2 REPLIES 2
Re: Refund for downtime
25-06-2016 3:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Refund for downtime
25-06-2016 4:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Refund for downtime