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Refund after cancellation

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Newbie
Posts: 3
Registered: ‎04-04-2020

Refund after cancellation

Hi, I've been told that I would be refunded after cancellation but this was done by cheque. I'm in another country for the moment and will not be returning to England for a while yet, and cannot access the cheque as a result. Is there a way for PlusNet to cancel the cheque and send me the money by an account transfer instead? Thanks!