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Referrals reduced

jerryjones
Dabbler
Posts: 15
Registered: 02-07-2012

Referrals reduced

Hi , i.ve been with plusnet for a while now and was having a discount with my referrals of £2 , but recently they have been reduced to just £1 . I know that both the people i referred are still customers and was wondering why the amount has been reduced ....
                                                                                Many thanks Jerry
3 REPLIES
kmilburn
Grafter
Posts: 905
Thanks: 2
Registered: 30-07-2007

Re: Referrals reduced

The Current Referals page on the portal may help.
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Referrals reduced

From personal experience it may well be an error - in my case it was where a referral changed product
I suggest raising a ticket and asking the question
jerryjones
Dabbler
Posts: 15
Registered: 02-07-2012

Re: Referrals reduced

Ok thanks i'll try the ticket route and see what happens  Smiley