Referrals - how long before they appear in 'My referrals' list
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Referrals - how long before they appear in 'My referrals' list
04-09-2012 12:47 PM
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Tony
Re: Referrals - how long before they appear in 'My referrals' list
04-09-2012 1:07 PM
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I'd suspect that as they've just signed up they won't be active as a customer yet, when they are and they've been billed you should then see their details appear in your referrals, providing of course that they submitted your username when they signed up.
Adam
Re: Referrals - how long before they appear in 'My referrals' list
04-09-2012 2:25 PM
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Yes they did submit it - your sales people said they could not find it - probably because I am on Force9, not plusnet. The new customer then texted me to confirm my username, so I assume that it went ahead.
I recently (late July) referred another new customer and their referral appeared in the list almost immediately. Their billing date is 6th September.
Tony
Re: Referrals - how long before they appear in 'My referrals' list
04-09-2012 2:35 PM
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Re: Referrals - how long before they appear in 'My referrals' list
04-09-2012 4:16 PM
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I may have to raise a ticket if nothing appears soon.
Tony
Re: Referrals - how long before they appear in 'My referrals' list
04-09-2012 4:19 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Referrals - how long before they appear in 'My referrals' list
04-09-2012 4:31 PM
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I'll get some clarification as to whether referrals appear immediately as I'm in the belief that they don't. In the mean time do raise a ticket and as your friend to do the same stating your username and we'll add the referral manually.
Re: Referrals - how long before they appear in 'My referrals' list
04-09-2012 4:42 PM
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I have texted her to ask which username she chose.
Tony
Re: Referrals - how long before they appear in 'My referrals' list
04-09-2012 5:16 PM
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Number 59496831
Hopefully all will be well soon....
Tony
Re: Referrals - how long before they appear in 'My referrals' list
05-09-2012 11:26 AM
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Re: Referrals - how long before they appear in 'My referrals' list
05-09-2012 11:30 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Referrals - how long before they appear in 'My referrals' list
05-09-2012 11:45 AM
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Re: Referrals - how long before they appear in 'My referrals' list
05-09-2012 11:47 AM
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No reply to my ticket (59496831) yet.
I am beginning to think that this is a lot of effort for 50p a month. Perhaps I will not do any more recommendations.
Tony
Re: Referrals - how long before they appear in 'My referrals' list
05-09-2012 12:01 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Referrals - how long before they appear in 'My referrals' list
05-09-2012 12:02 PM
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Quote from: Tony Yes they did submit it - your sales people said they could not find it - probably because I am on Force9, not plusnet.
As is this (if it's not the same call).
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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