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Referrals - entering referrals after you have signed up?
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Referrals - entering referrals after you have signed up?
23-02-2011 11:14 AM
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Hello
I was recommended Plusnet by a friend, and subsequently signed up and am now awaiting my service to be connected. At the time I did not know my friend's username so I could not enter them as a referral during signup. Is it possible to enter their username into the system now so that they can receive their reward?
Cheers,
Chris
I was recommended Plusnet by a friend, and subsequently signed up and am now awaiting my service to be connected. At the time I did not know my friend's username so I could not enter them as a referral during signup. Is it possible to enter their username into the system now so that they can receive their reward?
Cheers,
Chris
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Re: Referrals - entering referrals after you have signed up?
23-02-2011 11:34 AM
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yes it is often done, think the best way is via a "Ticket"
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Re: Referrals - entering referrals after you have signed up?
23-02-2011 11:38 AM
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Hi Chris,
We'd need both you and your referral to raise a ticket letting us know what had happened.
We can then add the referral manually for you.
We'd need both you and your referral to raise a ticket letting us know what had happened.
We can then add the referral manually for you.
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Re: Referrals - entering referrals after you have signed up?
23-02-2011 12:09 PM
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That's great, thank you I will raise a ticket!
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Re: Referrals - entering referrals after you have signed up?
23-02-2011 12:45 PM
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Quote from: Jameseh We'd need both you and your referral to raise a ticket letting us know what had happened.
Then when you've raised the ticket on both accounts you will get:
[quote=http://forums.thinkbroadband.com/plusnet/t/3970975-re-refer-a-friend-free-broadband-problem.html]I raised a ticket on both accounts but have now had a reply on both saying that I need to raise a ticket on the other account!!!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Referrals - entering referrals after you have signed up?
23-02-2011 1:00 PM
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You're such a cynic, John
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