Referral didn't work
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02-05-2017 4:05 PM
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My son signed up for phone and internet and got connected today.
He entered my email as the referrer, as requested in the form online but the system wouldn't accept it, despite being the correct email I'm signed up with.
How can he add me now?
Fixed! Go to the fix.
Re: Referral didn't work
02-05-2017 4:30 PM
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Re: Referral didn't work
02-05-2017 5:04 PM
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Thanks, Gandalf! I'll find out and send you a PM
Re: Referral didn't work
05-05-2017 3:58 PM
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Sending you a PM now! Sorry for the delay, son's been busy out and didn't remember exactly
05-05-2017 5:30 PM
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Re: Referral didn't work
08-05-2017 1:06 PM
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Thanks, Anoush!
Re: Referral didn't work
08-05-2017 2:27 PM
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Re: Referral didn't work
12-05-2017 11:03 AM
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@GR4CE wrote:
He entered my email as the referrer, as requested in the form online but the system wouldn't accept it, despite being the correct email I'm signed up with.
@Gandalf - It always used to be the referring USER NAME which was required (not email address). Has this changed?
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Re: Referral didn't work
15-05-2017 4:49 PM
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Hey Townman,
The process hasn't changed, honestly I should have confirmed this with the referee before actioning this.
Thanks for the heads up, I'll make sure I'm following this in future.
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