Referral credit stopped
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Referral credit stopped
04-11-2017 10:27 AM
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It is not a case of referral being more than the bill so am I unsure what is going on? I did a product change but it is not live yet nothing else has changes
Re: Referral credit stopped
04-11-2017 1:01 PM
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From where was the referral payment "missing"?
Have you checked the status of your referral(s)
Keep track by going to Current Referrals.
Referrals are only paid when the referred person pays their account - have they moved away from Plusnet?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Referral credit stopped
04-11-2017 2:46 PM
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Referred person is with plusnet and is in contract still active
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- Referral credit stopped