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Referral Discounts

Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: ‎13-04-2013

Referral Discounts

I referred a colleague and I've received a discount for the last 2 months. I note this month I'm back up to full price but my referral is still with you.
Does it stop after 2 discounts?
Let's be careful out there !
3 REPLIES
acr
Rising Star
Posts: 231
Thanks: 16
Fixes: 1
Registered: ‎06-04-2007

Re: Referral Discounts

No, you should get a referral credit as long as your referral's account remains open and they pay their bill. Is there a referral credit showing on your account:
https://portal.plus.net/my.html?action=mydiscount_static_info&r_action=Current_Referrals&?membermenu...

Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: Referral Discounts

The credit is applied to your account after the payment for your referrals account clears, depending on the relative billing dates of yours and his accounts you may see this happen from time to time.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
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Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: ‎13-04-2013

Re: Referral Discounts

OK thanks
I just thought it strange that I got 2 consecutive discounts after his activation date then this month back to full price. I'll keep an eye on it.
That loss of 75p means we're back on bread and dripping this weekend  Crazy
Let's be careful out there !