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Referral Discount Missing on Recent bill

grahamn
Rising Star
Posts: 233
Thanks: 19
Fixes: 2
Registered: ‎12-09-2010

Referral Discount Missing on Recent bill

Hoping someone from Billing can assist. For the first time in years a referral discount is missing. 

I've checked and person/account that was referred many years ago is still with Plusnet.

I hope this can be swiftly resolved.

2 REPLIES 2
grahamn
Rising Star
Posts: 233
Thanks: 19
Fixes: 2
Registered: ‎12-09-2010

Re: Referral Discount Missing on Recent bill

Can any plusnet staff help???

 

Thanks in anticipation.

grahamn
Rising Star
Posts: 233
Thanks: 19
Fixes: 2
Registered: ‎12-09-2010

Re: Referral Discount Missing on Recent bill

No point in posting any issues here for plusnet staff to help with  Very disappointing.