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Referral Credits

Posts: 10
Registered: ‎25-07-2019

Referral Credits

I recommended my sister to plusnet and she signed up to an Unlimited Broadband and Unlimited UK & Mobile Calls package. Activation was in February 2020. 

Although this Referral is listed on My Current Referrals page, the table simply states:
Total Referral Credits N/A
Uninvoiced Referral Credits N/A

Would someone please explain why no credits are being made to my account?

Thank you.