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Referral Bounty for account upgrades?

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Referral Bounty for account upgrades?

Good luck getting the referral changed - I've tried in the past and failed miserably - some other lucky devil has my referral associated with their account after I picked up a cookie somewhere along the way.
If you do manage it, you'll have to ask 'em about mine....

Moderators note by James_H : Topic split after going off topic.

New thread to discuss and establish what happens when a non-referral fee earning account is upgraded to a referral earning account type.
EG:
I refer a friend to a PAYG Dial-up account.
No bounty to be paid, and no referral fee to be paid.
If that customer subsequently upgrades to a subs account which pays a referral fee, clearly the ongoing referral payment would be made to me.
Would I also get a bounty payment? (assuming one was applicable at the time)
7 REPLIES
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Re: New Line Activations

Quote from: Cap
If you do manage it, you'll have to ask 'em about mine....

I remember speaking to you about that when I worked at PlusNet saying that we'll make sure it gets done.  Someone in Comms should be able to fix it for you.
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Re: New Line Activations

IIRC, they were on PAYG Basic - so £9.99 and no referral value.  No reason why not to switch to BBYW Option 1 at £9.99/month and you get 25p a month :-)
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Re: New Line Activations

Interesting thought.  Not sure how that works tbh.
Community Veteran
Posts: 1,850
Registered: 04-04-2007

Re: Referral Bounty for account upgrades?

No poking required. Its hurts too much. Smiley
PAYG dial up, depending on when the account was created I can deal with.

Basically a lot of referrers / resellers create a PAYG dial account for their referral customers and subsequently upgrade to an adsl account. Providing the time frame is reasonable, (IE a few days) we will allow the full referral bonus to be applied. However an existing adsl customer upgrading is not elligible for the bonus although the increased monthly value will apply.
We'll certainly take a favourable look at that ticket in the morning and get that sorted. Smiley
HTH
Community Veteran
Posts: 1,850
Registered: 04-04-2007

Re: Referral Bounty for account upgrades?

Hi James.
I'll happily educate Smiley
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Referral Bounty for account upgrades?

James,
Should now be sorted for you.
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Re: Referral Bounty for account upgrades?

Yay! :-)