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Referal

Olifran
Grafter
Posts: 133
Registered: ‎21-11-2011

Referal

Hi
My mum recently signed up to plusnet on my recommendation however she did not input my
username so i could rclaim the referral. Can i get this added retro?
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,724
Thanks: 265
Fixes: 76
Registered: ‎27-04-2007

Re: Referal

Hi there,
Yes, no problem. We'd just need a ticket to be raised from both accounts.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Referal

Did your Mum sign up via any other organisation or did she just go direct the the Plusnet site?
The procedure is for you her to raise a ticket stating that she signed up as a result of your recommendation and giving your user name and for you to raise a ticket asking for the referral to be added and giving her user name.
Edit: Adam posted while I was typing!
jelv (a.k.a Spoon Whittler)
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