Referal
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Referal
on 25-03-2017 11:21 PM - last edited on 26-03-2017 1:07 PM by Mav
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My son has just joined username [Removed] and put me down as a referer but he gave my name jan wright not username [Removed] can you please ensure I recieve the referal cant find how to raise a ticket ofr this
Moderator's note by Mike (Mav): Usernames removed from a public forum to an area that staff can see.
Re: Referal
26-03-2017 12:40 PM
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Unless this post is spotted by one of the Admin staff you might be out of luck with your request. A better way to ensure this does get updated is to either contact Plusnet (billing) by phone or ask one of the Admin staff if they can help you.
You can find which admin staff are on line right now by looking at the user avatars at the bottom of this page, see here: https://community.plus.net/
Re: Referal
26-03-2017 12:50 PM
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@samuria - I'll take a look at this for you tomorrow, please can you private message me his username? The mods will likely remove the username you've posted on the thread as this is a public forum.
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Re: Referal
26-03-2017 1:01 PM
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The OP already gave his son's username in the first post
Re: Referal
26-03-2017 1:22 PM
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Re: Referal
26-03-2017 1:45 PM
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That's what we still have a pen & paper for or are you now totally digital?
Re: Referal
26-03-2017 2:12 PM
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We're also a paperless office.
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Re: Referal
26-03-2017 4:42 PM
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Desk surfing or static?
Re: Referal
26-03-2017 5:17 PM
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Re: Referal
27-03-2017 2:04 AM
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@Anoush wrote:
I'm a digital man.
Digital man? Is this really you?
Phew.., hot stuff! I like a man with a big weapon!
We're also a paperless office.
Hope they gave you a discount for that?
Re: Referal
27-03-2017 9:39 AM
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@MKSlinky - Haha, maybe...
OK, back on topic now. @samuria - I've found your son's account. I've arranged for the referral discount to be added to your account once his service goes live. Any questions or problems please feel free to let me know.
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Re: Referal
28-03-2017 12:50 AM
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Can you please check its going through I rang before as you suggested
Question 146741500 they say they cant do it
Re: Referal
28-03-2017 8:24 AM
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That ticket was closed because the request to add a referral should come from the referee's account instead of your account as the referrer. They should be able to monitor the progress here.
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