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Reconnect after being disconnected
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Reconnect after being disconnected
26-12-2013 7:51 PM
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Hi daughter missed bills after having a few problems and was disconnected what are the chances of being reconnected and the costs involved ?
Thanks
Thanks
Message 1 of 5
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Re: Reconnect after being disconnected
27-12-2013 12:03 AM
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I believe that it is still possible to access the PlusNet portal to make a payment but maybe that's not the case here? Or have I read the situation incorrectly?
That's RPM to you!!
Message 2 of 5
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Re: Reconnect after being disconnected
27-12-2013 10:04 AM
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It entirely depends on how far down the Failed Billing process she is in. Worth a call into us to determine that, or letting us know the username. If we've ceased the line, we'll need to reactivate.
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Message 3 of 5
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Re: Reconnect after being disconnected
27-12-2013 7:14 PM
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Thanks a few months I think her user name is gemmabailey I tried logging in with her details but it failed, her line has been disconnected, but she can now pay arrears or new connection, you can contact her through me
Thanks
Thanks
Message 4 of 5
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Re: Reconnect after being disconnected
30-12-2013 11:47 AM
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Sorry just a quite bump for an update
Message 5 of 5
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