Recent Phone bill

[#1]

Why am i being charged £1.96 for a call made at 18.06 on 17/4/13.

[#2]

Two questions
Are you on Evenings and weekends - if so then it isn't included https://portal.plus.net/home-broadband/faqs/broadband-and-phone/#included-calls

Quote

Do I get any included/free calls? Inclusive calls are for numbers starting 01, 02 and 03, 0845 and 0870 (some exceptions apply). These calls are inclusive:     24/7 on our Anytime call plan     Between 7pm and 7am weekdays and all weekend on our Evening & Weekends call plan Note: Calls become chargeable after 60 minutes, redial to avoid call charges.

If you are on Anytime then what number was it - the first 4 digits only

[#3]

Thanks OJ, yes I have recently transferred back to evenings and weekends as I now spend most of the summer at my caravan.I thought the hours were from 1800 hrs,i'm sure they used to be,but nevertheless I got it wrong.

[#4]

I believe we changed in line with BT, back at the start of 2011 (I think it was 2011)? Could be wrong but I remember it being around the same time as the tax was raised from the 15% up to 20%, think that's the case. Sorry it caught you out though.