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Received no text message , email notifying me to pay today’s bill

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Rising Star
Posts: 67
Thanks: 15
Registered: ‎16-07-2014

Received no text message , email notifying me to pay today’s bill

I received no text message or email about today’s bill I should pay ... or they will automatically use my payment details to make payment ... don’t know don’t know what to do ... should I make a call tomorrow morning or now ? And there is no way I can find to do payment ... I find flat design hard to navigate ...
3 REPLIES 3
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Received no text message , email notifying me to pay today’s bill

Hello @zwitterelf I have had a look into your account and can see you spoke with a member of our Customer Service team last night.

 

Looking into this ticket information looks like they have assisted you with your query Smiley

 

Please let us know, if there you do need any further information, we would be happy to help.

 

Kind regards.

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Rising Star
Posts: 67
Thanks: 15
Registered: ‎16-07-2014

Re: Received no text message , email notifying me to pay today’s bill

Thank you 

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Plusnet Help Team
Plusnet Help Team
Posts: 663
Thanks: 75
Fixes: 26
Registered: ‎06-08-2018

Re: Received no text message , email notifying me to pay today’s bill

No worries, @zwitterelf.

Let us know if you need anything further.

Thanks – LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team