Re: Received my latest (Final) bill - How do i request a refund of the credit
Thanks for reaching out to us here.
I'm sincerely sorry to read that you are having trouble with your final invoice, I've been unable to connection your account from your forum username. Can you confirm your account username if broadband) or:
- Your full name and confirmation that's you
- Your full address
- Your Plusnet mobile number
Via PM and we can go from there. Give us a nudge here once you've sent that PM so we can pick it up.