You can't change your products for the moment, you have an order which is currently being pro...

[#1]

Hello, I am having the very same problem as @skeggyman with my Plusnet Account also showing the same "You can't change your products for the moment..." error message preventing me from renewing my Plusnet Contract.

Can someone please help me?

Please note: I am a brand new member to this Plusnet Community today and I have never used this Forum before so I apologise if I am not doing this "posting messages" correctly.

Thank you.

Anita7

[#2 · Accepted solution]

Hi @Anita7,

I'm sorry to hear about this. We've made some changes now and this should be resolved. If there's anything else we may be able to help with then please don't hesitate to open up a new thread and we'll be happy to help.

[#3]

Moderators Note

Post split into new topic for better visibility and to help staff

[#4]

Hello TheMightyAJ,

Thank you for solving the problem with my Plusnet Account.

Your help is very much appreciated.

Anita7

[#5]

Glad to see that @TheMightyAJ has got this sorted for you @Anita7, and that you've been able to process a new contract. Feel free to give us a shout if you have any further queries at all.