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Re: When will I get my refund?

dozydave
Dabbler
Posts: 22
Registered: 23-07-2016

Re: When will I get my refund?

After Plusnet messed up my transfer to Origin I was forced to pay another month's line rental. The move is now complete but no refund has been made. When do I get this?? My Plsnet service finished on 21 Aug

Moderator's note by Mike (Mav): Similar post from another thread removed as cross-posting is not allowed as per Forum rules.

Moderator's note by Mike (Mav): Changed thread title slightly after splitting to its own thread.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,401
Thanks: 243
Fixes: 68
Registered: 27-04-2007

Re: When will I get my refund?

Hi there,


The refund was made on 23/8/17 as these take up to 10 working days to process I'd expect that to reach your account by 11/9/17 at the very latest.

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team