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Re: When will I get my refund?

Posts: 22
Registered: ‎23-07-2016

Re: When will I get my refund?

After Plusnet messed up my transfer to Origin I was forced to pay another month's line rental. The move is now complete but no refund has been made. When do I get this?? My Plsnet service finished on 21 Aug

Moderator's note by Mike (Mav): Similar post from another thread removed as cross-posting is not allowed as per Forum rules.

Moderator's note by Mike (Mav): Changed thread title slightly after splitting to its own thread.

Plusnet Help Team
Plusnet Help Team
Posts: 15,199
Thanks: 467
Fixes: 127
Registered: ‎27-04-2007

Re: When will I get my refund?

Hi there,

The refund was made on 23/8/17 as these take up to 10 working days to process I'd expect that to reach your account by 11/9/17 at the very latest.


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 Adam Walker
 Plusnet Help Team