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Re: Trying to cancel

Sharonno12003
Newbie
Posts: 3
Thanks: 1
Registered: ‎24-08-2017

Re: Trying to cancel

I have been trying to cancel my broadband but can not get through can I do it online as the chat does not work either....

4 REPLIES
Colin_Maybe
Pro
Posts: 401
Thanks: 81
Fixes: 8
Registered: ‎17-12-2016

Re: Trying to cancel

@Sharonno12003 not here I'm afraid as this is the mobile phone forum Smiley

Moderator
Moderator
Posts: 18,477
Thanks: 2,843
Fixes: 228
Registered: ‎06-04-2007

Re: Trying to cancel

Moderator's note:

Posts split to the correct forum.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Moderator
Moderator
Posts: 18,477
Thanks: 2,843
Fixes: 228
Registered: ‎06-04-2007

Re: Trying to cancel

@Sharonno12003 Have you tried the Customer Options Team on 0800 013 2632 selecting option 1 then option 2 (If you are thinking of leaving).

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Moderator
Moderator
Posts: 18,477
Thanks: 2,843
Fixes: 228
Registered: ‎06-04-2007

Re: Trying to cancel

Moderator's note:

Thread locked in favour of https://community.plus.net/t5/My-Account-Billing/Cancel-broadband/m-p/1470763

 

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still