Re: Trying to cancel

Sharonno12003 · ‎24-08-2017

I have been trying to cancel my broadband but can not get through can I do it online as the chat does not work either....

Colin_Maybe · ‎17-12-2016

@Sharonno12003 not here I'm afraid as this is the mobile phone forum

Mav · ‎06-04-2007

Moderator's note:

Posts split to the correct forum.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Mav · ‎06-04-2007

@Sharonno12003 Have you tried the Customer Options Team on 0800 013 2632 selecting option 1 then option 2 (If you are thinking of leaving).

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Mav · ‎06-04-2007

Moderator's note:

Thread locked in favour of https://community.plus.net/t5/My-Account-Billing/Cancel-broadband/m-p/1470763

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still