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Re: Loging into another users account via Member Centre

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Newbie
Posts: 3
Registered: ‎13-07-2020

Re: Loging into another users account via Member Centre

I left Plusnet last week and requested in advance to be keep my Free-Online email address as I've had it for over 25 years!!

Today I managed to get through to technical services and the request had not been picked up.  

They were very helpful and I can now login to the Webmail.  However, I still can't receive emails.

When I try to log into the Member Centre I access SOMEONE ELSE'S ACCOUNT DETAILS!

Please could someone from Plusnet help me.  I am desperate to access my emails.

Many thanks