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Re: Bill incorrectly again

Parrotfactor
Newbie
Posts: 1
Registered: ‎19-07-2019

Re: Bill incorrectly again

I agree and also threating email to cancel account 2 days after billing date when you still got 14 days to pay ain't good especially as I was on phone to Plusnet 2 days ago
2 REPLIES 2
Moderator
Moderator
Posts: 19,660
Thanks: 3,420
Fixes: 331
Registered: ‎06-04-2007

Re: Bill incorrectly again

Moderator's Note(s)

Post split from https://community.plus.net/t5/My-Account-Billing/Bill-incorrectly-again/m-p/1656372 for better visibility.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Plusnet Help Team
Plusnet Help Team
Posts: 13,788
Thanks: 4,276
Fixes: 684
Registered: ‎21-04-2017

Re: Bill incorrectly again

Hi there.

I've just been looking into this and I believe I've identified the cause.

I've added a reply to your ticket 192216341 which I hope helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team