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Re: Bill incorrectly again

Posts: 1
Registered: ‎19-07-2019

Re: Bill incorrectly again

I agree and also threating email to cancel account 2 days after billing date when you still got 14 days to pay ain't good especially as I was on phone to Plusnet 2 days ago
Posts: 20,453
Thanks: 3,812
Fixes: 423
Registered: ‎06-04-2007

Re: Bill incorrectly again

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Forum Moderator and Customer
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Plusnet Help Team
Plusnet Help Team
Posts: 17,980
Thanks: 5,726
Fixes: 963
Registered: ‎21-04-2017

Re: Bill incorrectly again

Hi there.

I've just been looking into this and I believe I've identified the cause.

I've added a reply to your ticket 192216341 which I hope helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team