Re: Bill incorrectly again

Parrotfactor · ‎19-07-2019

I agree and also threating email to cancel account 2 days after billing date when you still got 14 days to pay ain't good especially as I was on phone to Plusnet 2 days ago

Mav · ‎06-04-2007

Moderator's Note(s)

Post split from https://community.plus.net/t5/My-Account-Billing/Bill-incorrectly-again/m-p/1656372 for better visibility.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Gandalf · ‎21-04-2017

Hi there.

I've just been looking into this and I believe I've identified the cause.

I've added a reply to your ticket 192216341 which I hope helps.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet