cancel
Showing results for 
Search instead for 
Did you mean: 

Quidco not tracked

ajs1544
Newbie
Posts: 6
Registered: ‎01-02-2013

Quidco not tracked

Hi
Just confirming I have opened a support ticket and thread here for my quidco payment not tracking as per the cashback thread
[urlhttp://community.plus.net/forum/index.php/topic,112065.0.html][/url]
Quidco have forwarded the raised query on 23rd February 2013 to plusnet
Thank you
6 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Quidco not tracked

Hi there,
We'll get that picked up and Quidco should then be back in-touch with you.
Let me know how you get on.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Quidco not tracked

Hi there,
Hope everything went alright with that? Please let us know if not.
ajs1544
Newbie
Posts: 6
Registered: ‎01-02-2013

Re: Quidco not tracked

Hi Matt
Apparently its been forwarded to the correct department by CSC but could take 60 days is that correct even though it hasn't tracked properly and im active on plusnet now.
If you could check its progressing or chase it up be much appreciated
Thank you
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Quidco not tracked

Hi,
We'll get that chased up and update you ASAP.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Quidco not tracked

Hi,
Have Quidco given you a response? If so can your provide us with the transcript?
Chris
ajs1544
Newbie
Posts: 6
Registered: ‎01-02-2013

Re: Quidco not tracked

Hi Seems okay Thank you Chris I think now ,transcript as follows below
"We're delighted to tell you that your Plusnet cashback claim has been approved and now we're just waiting for them to confirm your cashback.
Once your cashback is confirmed and received by Quidco, we'll update your claim to "confirmed" status in your Activity Page"
So just awaiting confirmation for payment i think..?