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Quidco cashback tracked, confirmed, then declined!

Asya86
Newbie
Posts: 3
Registered: 07-12-2013

Quidco cashback tracked, confirmed, then declined!

I signed up to Plusnet on 1.11 through Quidco, for 100 pounds cashback (broadband + landline). The cashback was immediately tracking and shortly confirmed, but now it is showing up as declined!
I am trying to raise a claim through Quidco but am asked for an account number - am unable to find this anywhere...
Could you please look into this? I have been active for a while already!
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Quidco cashback tracked, confirmed, then declined!

Asya86
Newbie
Posts: 3
Registered: 07-12-2013

Re: Quidco cashback tracked, confirmed, then declined!

Thanks, I raised a claim, hope to hear back soon. Really confused about why this is happening  Cry