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Quidco cashback failed to track
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- Re: Quidco cashback failed to track
Quidco cashback failed to track
17-05-2013 3:52 PM
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Since i signed up around 1mth ago, & the service has been live for 3weeks Surely the cash back should of tracked by now, Plusnet have only confirmed that i will get the 50% off for 6mths (Fibre unlimited bb only) but no tracking for the £28.00 cash back
I have contacted Quidco CS who informed me that they have sent my cash back claim to Plusnet, So can any one confirm that this cash back will be paid as per your adverts on the Quidco website, ? And the fact that plusnet have accepted the 50% for 6 mths to me means that the plusnet web site correctly read the data in the link that quidco generated from the line in the email from plusnet which reads,
"We can confirm that the promotion code you provided entitles you to a discount" As the code will have been in the cashback link from quidco, no discount code was entered manually
I have contacted Quidco CS who informed me that they have sent my cash back claim to Plusnet, So can any one confirm that this cash back will be paid as per your adverts on the Quidco website, ? And the fact that plusnet have accepted the 50% for 6 mths to me means that the plusnet web site correctly read the data in the link that quidco generated from the line in the email from plusnet which reads,
"We can confirm that the promotion code you provided entitles you to a discount" As the code will have been in the cashback link from quidco, no discount code was entered manually
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Re: Quidco cashback failed to track
17-05-2013 8:47 PM
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Have you seen the post at the top of this board? http://community.plus.net/forum/index.php/topic,112065.0.html
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Re: Quidco cashback failed to track
18-05-2013 12:34 AM
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Yeah i had read that before i created my thread about it, My service has been active for over 3 week's and it's not tracked, so the sets in
with the majority of retailers tracking is confirmed within hours or a few days not weeks, the further two stages will naturally take longer , such as the cash-back being validated by the retailer and finally paid to Quidco before them in turn paying the customer ,
jim:quote
with the majority of retailers tracking is confirmed within hours or a few days not weeks, the further two stages will naturally take longer , such as the cash-back being validated by the retailer and finally paid to Quidco before them in turn paying the customer ,
jim:quote
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Re: Quidco cashback failed to track
18-05-2013 12:57 AM
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One of the DCT will no doubt look at this for you on Monday.
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Re: Quidco cashback failed to track
20-05-2013 11:39 AM
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Hi deathtrap,
I've asked our marketing team to look into this for you, we should have an update later on today.
I've asked our marketing team to look into this for you, we should have an update later on today.
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Re: Quidco cashback failed to track
21-05-2013 9:50 AM
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Sorry it's a day late, but good news - the claim's now been approved from our side so you should have something showing on Quidco shortly.
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Re: Quidco cashback failed to track
21-05-2013 1:56 PM
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Thanks for chasing that up for me
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