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Quidco cashback declined

FIXED
chuckster
Grafter
Posts: 111
Registered: 21-11-2007

Quidco cashback declined

I took out another PN account and went through the Quidco route at the end of July.  It tracked a short while later but like others seem to be experiencing my cashback was declined.  I raised a dispute after seeing this but this also came back declined.

 

Can someone please have a look at why this happened and let me know how I can go about getting this resolved?.  I'll DM the new account username when someone picks this up.

 

Many thanks.

11 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,351
Thanks: 2,567
Fixes: 414
Registered: 21-04-2017

Re: Quidco cashback declined

Hello there.

 

Sure thing, PM me the username and I'll take a look.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
chuckster
Grafter
Posts: 111
Registered: 21-11-2007

Re: Quidco cashback declined

Thanks Anoush, PM heading your way.

Plusnet Help Team
Plusnet Help Team
Posts: 8,351
Thanks: 2,567
Fixes: 414
Registered: 21-04-2017

Re: Quidco cashback declined

Fix

Thanks for the username.

I've tracked the cashback on our side and we can see you definitely signed up via Quidco.

 

I'd recommend raising another claim/explaining to the affiliate that we're aware that some cashbacks were not correctly validated but that's since been resolved and should now be showing as approved.

 

Can you let us know how it goes?

 

Thanks,

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
chuckster
Grafter
Posts: 111
Registered: 21-11-2007

Re: Quidco cashback declined

Hi Anoush, sorry it's been a while but I was waiting for some kind of response before posting.. anyway today I've received confirmation the cashback has been paid.

 

Thanks for checking for me and advising on the course of action.

C

Plusnet Help Team
Plusnet Help Team
Posts: 8,351
Thanks: 2,567
Fixes: 414
Registered: 21-04-2017

Re: Quidco cashback declined

Happy to hear that!

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
munduplus
Newbie
Posts: 1
Registered: 24-04-2018

Re: Quidco cashback declined

Hello Anoush (Gandalf)

My quidco cashback has been declined.

My visit from quidco website has been recorded (I have print screen to proof)
I did use qiudco in partnership with plusnet referal link on quidco website.
Quidco blames some cookies and they refuse to pay cashback.
Can you help?
Regards
Plusnet Help Team
Plusnet Help Team
Posts: 8,351
Thanks: 2,567
Fixes: 414
Registered: 21-04-2017

Re: Quidco cashback declined

Hi there @munduplus

I've replied to your private message.

Sorry if it wasn't the response you were hoping for.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
firecrackerjim
Dabbler
Posts: 10
Thanks: 1
Registered: 05-05-2018

Re: Quidco cashback declined

I signed up with plusnet last august and my quidco cashback was declined in febuary

Plusnet Help Team
Plusnet Help Team
Posts: 8,351
Thanks: 2,567
Fixes: 414
Registered: 21-04-2017

Re: Quidco cashback declined

Thanks for taking my call @firecrackerjim

I've created a ticket on your account following our conversation.

You can view and reply to this from here (I've also sent it by e-mail too)

Hope this helps.

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
firecrackerjim
Dabbler
Posts: 10
Thanks: 1
Registered: 05-05-2018

Re: Quidco cashback declined

Cheerz Gandalf all sorted

Plusnet Help Team
Plusnet Help Team
Posts: 8,351
Thanks: 2,567
Fixes: 414
Registered: 21-04-2017

Re: Quidco cashback declined

No problems @firecrackerjim

Let me know if you need any further assistance. Smiley

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team